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Duration: 3 Years
Experience: Minimum 5 years in IT support (preferably 2 years in oil & gas drilling field)
Job Objective
Provide first-level user and system support, ensuring smooth IT operations across onshore and offshore sites. Maintain IT assets, ensure service quality, and resolve hardware/software issues efficiently.
Key Responsibilities
Install, configure, and maintain computer hardware, software, and peripherals.
Respond to user support requests and resolve issues (hardware/software/network).
Maintain and update IT asset inventory and helpdesk records.
Manage user accounts and access (password resets, account unlocks).
Handle printers, consumables, and monthly dispatch reports.
Provide IT support remotely, onsite, and for offshore locations as needed.
Required Skills
Proficiency in Office 365 (Exchange Online, SharePoint, OneDrive, Teams).
Strong network troubleshooting and technical support skills.
Excellent communication, problem-solving, and customer service abilities.
Confidentiality, attention to detail, and analytical thinking.
Job Conditions
May require travel to onshore/offshore sites (including overnight stays).
Working hours: 8 hours/day, 5 days/week, with 24/7 availability for urgent support.
Qatari Residence ID required for site access.
Contact Number - +974 3340 7417
Apply Now
E-mail id - careers@gt.enterprises
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