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Banquet Supervisor- job post
Main Responsibilities
Support the Assistant Manager in all operational and administrative aspects of Banqueting Operations to assure a smooth day to day operation and take charge of the department in his absence
Maintain a great synergy between Banqueting operations and all other F&B outlets.
Work closely with the respective Culinary team members on coordinating service flow, timings and set ups of all events, including coffee breaks, buffet, set menus, cocktail receptions and any others as required
Constantly update the file with detailed overview of all banquet venues and work closely with the Assistant Manager and the Director of Banquets together to determine possible lay outs, set ups and floor plans
Ensure all venues will be fully set, including lighting music, decoration and other details at least thirty minutes’ prior the scheduled start time
Responsible that all audio-visual equipment will function perfectly, and organizers will be asked about optimal sound and visual effects; a IP deck or cell phone number will be given to the meeting organizer with which the audio visual technician can be summoned throughout the meeting
Ensure accuracy of all printed material, menus and buffet tags for every event: current, spelled correctly, clean and presentable
Assist the Banquet Manager and the Assistant Manager to observe all aspects of the business forecast and to plan the equipment and supplies accordingly and maintain access to resources of casual labour and assure high quality casual labour is available at all times
Requirements
Experience as Supervisor in a banquet operation with highest levels of service is preferred
A minimum of 2 years of experience working in a 5-star hotel environment
Ability to understand guest needs and to deliver superior customer service
Familiar with point of sales and cashiering procedures is preferred
Perform job with attention to details and the ability to organize and handle multiple tasks
Knowledge of Banquet service procedures and standards
Ability to understand the flow of service and support colleagues
Proven ability to successfully support the management to motivate and lead a diverse team.
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careers.mandarinoriental.com/cw/en/job/540245/banquet-supervisor?source=IND
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